df444 Privacy Policy

1

What types of information we collect

df444 collects various types of information to operate its services properly. We receive this information from two main sources — directly from you and automatically while you use the platform.

1.1 Information you provide directly

• Full name, email address, date of birth, and nationality.
• Mobile phone number and address.
• Payment-related information, such as bKash, Nagad, Rocket, or Upay account numbers or bank account details.
• National ID card, passport, or other documents for identity verification.
• Any information provided when contacting our support team.

1.2 Automatically collected information

• IP address, browser type, and version.
• Operating system and device identifier.
• Pages you visit, click history, and session duration.
• Referral URL and search keywords.
• Transaction history and gaming activity logs.

1.3 Identity Verification (KYC)

To ensure financial security and regulatory compliance, we may ask users to complete a Know Your Customer (KYC) process in certain cases. This process may require submitting a government-issued photo ID, proof of address, and other supporting documents.

2

Purpose of data collection

df444 uses your personal information for the following purposes:

2.1 Account management and service delivery

Creating, verifying, and managing your account; processing deposits and withdrawals; awarding prizes and bonuses; and delivering gaming services without interruption.

2.2 Security and fraud prevention

Detecting and preventing unauthorized access, fraudulent transactions, and suspicious activity. SSL encryption and security monitoring on our platform are part of this process.

2.3 Legal and regulatory compliance

Storing and disclosing information as required to comply with applicable laws, regulations, and regulatory guidance.

2.4 Customer support

Our 24/7 Bengali support team uses the information you provide to resolve your inquiries, complaints, or issues quickly and effectively.

2.5 Product development and analytics

Conducting anonymous statistics and analysis to improve our services and make the user experience more enjoyable.

2.6 Promotional communications

Informing you about our offers, bonuses, or new features based on your consent. You can opt out of such communications at any time.

3

Data storage and protection

df444 gives the highest priority to the security of your personal information. We apply industry-standard technical and organizational measures to prevent unauthorized access, loss, or disclosure.

3.1 Technical security measures

• All data transmissions are secured through SSL 256-bit encryption.
• Payment information is stored in encrypted form on separate secure servers.
• Regular security audits and penetration tests are conducted.
• Firewalls, anti-virus, and DDoS protection are kept active.

3.2 Access control

Only authorized staff have limited access to your information on a need-to-know basis. All staff are bound by strict confidentiality agreements.

3.3 Response to a data breach

If a data breach occurs, we will notify the affected users as quickly as possible and take the necessary remedial action. It is your responsibility to use a strong password and keep your account details confidential to protect your account.

4

Cookies and tracking technologies

The df444 website uses cookies and similar technologies that help improve your browsing experience.

4.1 What are cookies?

Cookies are small text files that your browser stores on your device when you visit our website. They are used to remember your preferences and improve the quality of the service.

4.2 Types of cookies we use

• Essential cookies: To maintain login sessions and keep core services functional.
• Functionality cookies: To remember your language preferences and platform settings.
• Analytics cookies: To collect anonymous usage statistics for service improvement.

4.3 Cookie control

You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause some features of our platform to not work properly.

5

Sharing information with third parties

df444 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited cases:

5.1 Payment processors

Payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfers receive limited information to process transactions. These organizations are governed by their own privacy policies.

5.2 Technology service providers

Game software developers, cloud server providers, and security service companies may access the minimum information necessary to provide their services. All partners are bound by strict data protection agreements with us.

5.3 Legal obligations

We are required to disclose information in compliance with applicable law upon valid court orders, directions from regulatory authorities, or requests from law enforcement agencies.

5.4 Business transfers

User information may be transferred in the event of a merger, acquisition, or sale of assets. In such circumstances, we will notify you in due time.

6

Your rights

df444 believes that user rights in data protection are of the highest importance. You have the following rights:

6.1 Right to access

You may request to view what information we hold about you and receive a copy of it.

6.2 Right to rectification

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly through your account settings.

6.3 Right to erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or incomplete transactions.

6.4 Right to restrict processing

In some circumstances, you may request that the processing of your information be restricted.

6.5 Right to opt out of promotional communications

You may request to stop receiving our promotional emails or messages at any time. Contact our support team for this.

To exercise any of the above rights, contact our support team via live chat or email: [email protected]

7

Data retention period

df444 stores your personal information only for as long as necessary.

• Information for active accounts is retained for the duration of the account.
• Even after an account is closed, some information must be retained for a set period due to legal obligations.
• Financial transaction records are retained for a specific period in accordance with applicable law.
• If marketing consent is withdrawn, the relevant information is deleted within a reasonable time.

Once the defined retention period has passed, information is securely destroyed or anonymized so that it can no longer be used to identify any individual.

8

Privacy of minors

df444 services are for those aged 21 and above only. We do not knowingly collect or process information from any person under the age of 21.

If we learn that a minor has used our platform, their account will be closed immediately and the relevant information will be deleted. Age verification is an integral part of our registration process.

If you believe a minor has created an account on our platform, please notify us immediately at [email protected]

9

Changes to this Policy

df444 may update this Privacy Policy from time to time. Amendments to the Policy may be necessary due to service improvements, the introduction of new technologies, or legal changes.

For significant changes, we will send a notification to your registered email and publish a notice on the platform. Continued use of the platform after any changes will be taken as your agreement to the updated Policy.

You can easily tell whether the Policy has been recently updated by checking the "Last Updated" date at the top of this page.

10

Contact us

If you have any questions, complaints, or requests about this Privacy Policy, please contact us:

• 24/7 Live Chat
  Our Bengali-speaking support team is ready to assist you around the clock.
• Email
  [email protected]

We generally try to respond to your requests effectively and promptly. Your privacy is of the highest importance to us.